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Crisis Hotlines

HELPLINE

24-Hr Crisis Information
305-296-HELP more

Children, Teens & Runaway
305-852-4246 more

Florida Abuse Hotline
(Children/Elderly)

800-96-ABUSE more

HIV/AIDS Info & Testing

305-296-6196 more

Nat'l Domestic Violence Hotline
800-799-7233 more

Substance Abuse Help

800-662-HELP more

Mental Health Help

305-434-9000 ext 1 more

Pregnancy Hotline
800-67-BABY-6 more

Suicide Hotline
800-442-HOPE
1-800-SUICIDE more

Florida Department of Children and Families (DCF)
Children - Families - Elderly - Disabled
Phone:

DCF Circuit 16 Administration Office 305-292-6745

Abuse Hotline
800-962-2873
Hours:

Most services M-F 8 AM to 5 PM.

Child/Elderly/Disabled Abuse Investigations
available 24/7		  
Address:

DCF Key West
DCF Circuit 16 Administration
1111 12th St. Suite 310
Key West, FL 33040

DCF Marathon
State Building 2769 O/S Hwy. Marathon, FL 33050   
305-289-2336

DCF Tavernier
88539 O/S Hwy. Tavernier, FL 33070
305-853-1965

  
Mile Marker: MM 48 (Marathon)
MM 88 (Tavernier)		  
Fax:

DCF Circuit 16 Administration Office
305-292-6809

 
Website: www.state.fl.us/cf_web/  
Agency Head: Elena Z. Herrera, Circuit 16 Operations Manager  
Description of Services:
  • ACCESS - Eligibility determination for Food Stamps/SNAP, TANF, Medicaid    (www.myflorida.com/accessflorida)
  • Adult and Child Protective Investigations - Investigations of elderly, disabled and child abuse, neglect, exploitation)
  • Adult Protective and Voluntary Services (Supervision, Intake and Referral, Case Management)
  • Contract Management
  • Child Care Licensing
  • Substance Abuse / Mental Health Program Licensing
  • Children Legal Services
Eligibility Requirments: Diverse eligibility requirements based on type of service (age group, disability, income, assets, immigration status, etc.)
Mission Statement:
  • Protect the vulnerable
  • Promote strong and economic self-sufficient families
  • Advance personal and family recovery and resiliency
Other Information: Florida Department of Children and Families